Promenade Limousine Privacy Policy
Promenade Limousine Privacy Policy
Effective Date: January 01, 2022
At Promenade Limousine, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our limousine services. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
Personal Information: We collect personal information you provide directly to us when booking our services, such as your name, contact details (phone number, email address), and payment information.
Reservation Details: We collect information related to your reservation, including pickup and drop-off locations, travel dates, and special requests.
Usage Data: We collect information about how you interact with our website and services, such as IP addresses, browser types, and usage patterns.
Feedback and Communications: We collect any feedback or communication you provide to us, including customer service inquiries, comments, and reviews.
2. How We Use Your Information
We use your personal information for the following purposes:
Service Delivery: To process and manage your reservations, including providing transportation services and handling billing.
Customer Support: To respond to your inquiries, provide assistance, and address any issues or concerns.
Improvement and Personalization: To enhance our services, improve customer experience, and personalize your interactions with us based on your preferences and feedback.
Marketing and Communications: To send you promotional offers, updates, and information about our services. You can opt out of marketing communications at any time.
Legal Compliance: To comply with legal obligations, enforce our policies, and protect our rights and interests.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, customer support, and data analysis. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will notify you of any such change and how your information will be handled.
Legal Requirements: We may disclose your information if required by law or to respond to legal processes, enforce our policies, or protect the rights, property, or safety of Promenade Limousine, our customers, or others.
4. Data Security
We implement reasonable administrative, technical, and physical measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Choices and Rights
Access and Correction: You have the right to access and update your personal information. You can request to review or correct your information by contacting us at (813) 283-8199.
Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications or contacting us directly.
Data Deletion: You can request the deletion of your personal information, subject to certain legal or contractual exceptions.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.
7. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: (813) 283-8199