Promenade Limousine Safety Policy
At Promenade Limousine, we are committed to providing safe, reliable, and comfortable transportation services. The well-being of our passengers, drivers, and vehicles is our highest priority. This Promenade Limousine Safety Policy outlines the measures we have in place to ensure safety across all aspects of our operations.
- Driver Qualifications and Training
Licensing: All drivers must hold a valid commercial driver’s license (CDL) appropriate for the type of vehicle they operate. Drivers are required to comply with all state and federal licensing regulations.
Background Checks: Comprehensive background checks, including criminal and driving records, are conducted for all potential drivers before hiring.
Training: All drivers must complete an extensive training program that includes defensive driving techniques, emergency procedures, and customer service skills.
Drug and Alcohol Testing: Drivers are subject to regular drug and alcohol testing as per DOT regulations and company policy.
- Vehicle Maintenance and Inspection
Routine Maintenance: All vehicles undergo regular maintenance and inspections in accordance with manufacturer recommendations and state regulations. Maintenance records are kept up-to-date and are available for review.
Pre-Trip Inspections: Drivers are required to conduct pre-trip inspections of their vehicles before starting each shift.
Repairs: Any vehicle that requires repair must be taken out of service until the necessary repairs are completed by a certified mechanic.
- Safety Equipment
Emergency Equipment: Each vehicle is equipped with necessary emergency equipment, including first aid kits, fire extinguishers, and emergency roadside kits.
- Safe Driving Practices
Speed Limits: Drivers must adhere to posted speed limits and adjust driving speeds according to road conditions and traffic.
Distracted Driving: Use of mobile phones or other electronic devices is prohibited while driving. Hands-free devices may be used for communication purposes.
Fatigue Management: Drivers are required to take regular breaks to prevent fatigue. Extended driving shifts are avoided to ensure drivers remain alert and capable.
- Emergency Procedures
Emergency Protocols: Drivers are trained in emergency procedures, including handling accidents, medical emergencies, and vehicle breakdowns. Emergency contact information and procedures are clearly outlined for drivers.
Incident Reporting: Any incidents or accidents must be reported to the company immediately. A detailed incident report must be completed, and appropriate measures are to be taken to address and rectify the situation.
- Customer Safety and Behavior
Passenger Conduct: Passengers are expected to follow safety instructions and behave in a manner that does not compromise the safety of themselves or others. Unruly behavior may result in termination of service.
Special Needs: The company strives to accommodate passengers with special needs and will provide assistance where possible. Passengers should notify the company in advance of any specific requirements.
- Policy Review and Compliance
Policy Review: This Safety Policy will be reviewed annually and updated as necessary to reflect changes in regulations, best practices, and operational needs.
Compliance: All employees and drivers must adhere to this Safety Policy. Non-compliance will result in disciplinary action, up to and including termination.
